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information:where_to_write [2018/05/31 07:14] – fix support mail Aitherinformation:where_to_write [2024/01/02 07:54] (current) aither
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-====== When Should I Write to the Support Team and When to the Community List? ====== +====== Where to write? ====== 
-Lately, it has been happening often that members use the community list to ask about problems that they should direct at the support address (support[at]vpsfree.org) instead. Here is a kind of key to help you decide in which cases you should use each.+This is a guide for our [[communication|communication channels]].
  
 ===== Support ===== ===== Support =====
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   * problems with vpsAdmin   * problems with vpsAdmin
   * other problems that require the action of an admin   * other problems that require the action of an admin
-  * read [[Support|how to write to our support]]!+  * read [[support|how to write to our support]] 
 +  * -> [[mailto:support@vpsfree.org|support@vpsfree.org]]
  
-===== Community List =====+===== Discourse =====
   * questions about software / service configuration   * questions about software / service configuration
   * solution recommendations (should I use Apache or Nginx?)   * solution recommendations (should I use Apache or Nginx?)
   * other community-related matters, such as meetups, etc.   * other community-related matters, such as meetups, etc.
 +  * -> [[https://discourse.vpsfree.cz/t/welcome-to-vpsfree-cz-discourse/5|Discourse]] or [[chat|IRC / Matrix]]
  
-In addition to that, you can visit the section about our [[Communication|communication channels]] 
information/where_to_write.1527750871.txt.gz · Last modified: 2018/05/31 07:14 by Aither