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information:support [2024/01/01 12:39] – Mailing lists -> discourse aitherinformation:support [2024/01/02 08:03] (current) – Link to welcome discourse topic aither
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   - **Check** that the problem really isn’t on your side, so that you don’t bother the support with unnecessary requests.   - **Check** that the problem really isn’t on your side, so that you don’t bother the support with unnecessary requests.
-  - If the problem is on your side and not even Google can help you, write to our [[https://discourse.vpsfree.cz|Discourse]] or [[chat|chat]] and **ask others** for advice.+  - If the problem is on your side and not even Google can help you, write to our [[https://discourse.vpsfree.cz/t/welcome-to-vpsfree-cz-discourse/5|Discourse]] or [[chat|chat]] and **ask others** for advice.
   - Our support uses the email address [[mailto:support@vpsfree.org|support@vpsfree.org]]. **Email is not like text messaging on your phone** – don’t write short messages, describe your problem in detail.   - Our support uses the email address [[mailto:support@vpsfree.org|support@vpsfree.org]]. **Email is not like text messaging on your phone** – don’t write short messages, describe your problem in detail.
   - Each email needs to have a clear **subject** where you summarize your problem. So don’t use subjects like “Problem”, but rather “VPS not Starting” or “Assigning PTR record”.   - Each email needs to have a clear **subject** where you summarize your problem. So don’t use subjects like “Problem”, but rather “VPS not Starting” or “Assigning PTR record”.
information/support.1704112779.txt.gz · Last modified: 2024/01/01 12:39 by aither